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Order help
Tracking, address checks, payment questions and parcel updates.
Squalo Roma Care
Customer care, composed.
Questions about sizing, orders, delivery or returns are handled with the same restraint as the wardrobe: clear, direct and considered.
Customer Care
We reply as soon as possible.
For order help, include your order number and the email used at checkout.
02
Sizing and styling
Help choosing linen shirts, trousers, sandals and warm-weather fits.
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Returns and refunds
Guidance on eligibility, return portal steps and refund timing.
Write to us
Send a note to the team.
Share your order number if you have one. For sizing questions, include your height, usual shirt/trouser size and the piece you are considering.
FAQs
Answers before you ask.
What is Squalo Roma?
Squalo Roma is a menswear brand selected for men who choose fabric, fit and quiet confidence over excess.
Do you ship internationally?
Yes. Squalo Roma ships internationally through secure tracked delivery. Shipping costs, delivery estimates and any free-shipping threshold are shown at checkout.
Can I return or exchange an item?
Yes. Under our Perfect Fit Guarantee you have 14 days from delivery to send eligible unworn items back, with original packaging and tags intact, for a new size or a full refund. Return shipping is paid by the customer.
Are sold out pieces restocked?
Many pieces are limited-run. If a size or color is important to you, we recommend contacting customer care before waiting for a restock.